BetGlobal Casino

BetGlobal Casino Review

BetGlobal Casino casts a wide net in terms of appeal, and is eager to prove itself to both casino players and sports bettors. The idea of a platform that offers everything is certainly appealing, but achieving this is a challenge that even more established platforms than BetGlobal struggle with. So, does BetGlobal manage to deliver? Let’s dive in and find out!

What Is the Welcome Bonus at BetGlobal Casino?

New BetGlobal Casino players are greeted with the option to pick between two welcome bonuses: one for casino and one for sportsbook. Here’s a breakdown of each:

• Casino Welcome Bonus: 120% up to C$600 + 25 free spins: New players get a 120% bonus up to C$600 and 25 free spins on their first deposit using the code WELCOME120CAD. The minimum deposit is C$10, and the bonus plus deposit must be wagered 30 times within 14 days, with a maximum bet of C$5 or 5% of the bonus. Winnings are capped at 10x of the awarded bonus. So if you deposit the minimum C$10, you’ll get C$12 in bonus funds, and winnings are capped at C$120 for bonus funds and free spins combined.
• Sportsbook Welcome Bonus: 100% up to C$350: New customers can get a 100% bonus up to C$350 on their first deposit using the code WELCOME100CAD. The minimum deposit is C$10, and the bonus plus deposit must be wagered 12 times within 7 days, with a maximum bet of 50% of the bonus amount.

The sportsbook bonus is quite fair – although I’d caution you to pay attention to the 7-day window during which the 12x wagering requirements must be met.

Meanwhile, the casino welcome bonus is decent, although I feel it will mainly appeal to low and medium rollers given the 10x winnings cap. At 30x, the wagering requirements are very favorable and lower than the 40x industry standard, although the 14-day window during which they need to be met is significantly less than the 30-day average. You’ll need to consider whether you’ll commit to playing on this platform consistently for the fortnight after signing up to determine if this welcome offer is worth your time and money.

Other Offers and Promotions

After you claim the welcome offer, BetGlobal’s fixed promotions calendar offers some options to choose from. Casino offers include:

• 15% cashback on Sweet Bonanza and Gates Of Olympus: Get 15% cashback bonus up to C$500 on net losses from playing Sweet Bonanza and Gates of Olympus slots over the weekend by using the code SWGO15. This offer is valid every weekend, with cashback awarded as virtual money on the following Monday, requiring a 30x wagering within 7 days.

Meanwhile, sportsbook offers include:

• 50% Up To C$100 French Open Free Bet: Receive a 50% up to C$100 free bet for the French Open by using the code FROP50. The minimum deposit is C$30, and the Free Bet can be claimed three times, used only for pre-match bets on the tournament, with winnings withdrawable immediately.
• 15% Up To C$500 Cashback For NHL: Enjoy 15% cashback on net losses up to C$500 on single NHL game bets with minimum odds of 1.50, using the code BGNHLCSHB15. This offer has a 5x wagering requirement on the bonus which must be met within 7 days.
• 10% Cashback on all Virtual Sports: Get 10% cashback up to C$250 on net losses from single live bets on virtual sports every weekend using the code VS10. The cashback, credited as virtual money, must be wagered 5 times within 7 days, with the maximum bet for rollover being 50% of the bonus amount.

This promotions lineup confirms my overall first impression of the platform – that it was built as a sportsbook first and a casino second. Sports bettors get a lot more offer variety at the time of writing, so hopefully, the BetGlobal team will add a couple more promotions to the casino section.

That said, the cashback offers for both casino and sports are quite decent. However, the setup of the casino cashback means that unless you enjoy playing the two qualifying slots, you’re out of luck!

VIP and Loyalty Program

BetGlobal doesn’t have a structured VIP bonus or loyalty program currently, but after a quick chat with a support agent later, I discovered that there’s an invite-only VIP program in place. I couldn’t find or get further information on this though, so I assume that invites are generally sent out to loyal, high-roller players on the site.

Hopefully, the BetGlobal team are working on some type of loyalty program behind the scenes, as I do think it’s a critical miss for this platform, especially since there’s only one ongoing casino offer at the moment. Then again, the recurring 15% cashback is a great draw if you happen to be a big fan of the slots on which the cashback is available – so it comes down to your personal preferences.

What Games Can I Play at BetGlobal Casino?

BetGlobal Casino offers over 5,400 casino games from 60 providers, including top names like Pragmatic Play, NetEnt, and Microgaming. The library is constantly updated with new titles across various genres, such as slots, live casino, table games, video poker, crash games, bingo and scratchcards.

Plus, the platform has an integrated sportsbook with various features like Early Payout, Acca Boost, Bet Builder, and Enhanced Odds.

Next, let’s take a closer look at each game genre and betting options.

Slots

The online slots section at BetGlobal features a vast and diverse collection of games that are well-curated and regularly updated with new releases. With thousands of titles spanning various themes, game mechanics, volatility levels, and features, there’s something to suit every player’s preference.

The library is powered by over 60 renowned studios, including Pragmatic Play, 1×2 Gaming, BGaming, Microgaming, Quickspin, and many more. Some of the most popular slots currently available include:

• Anubis Riches Megaways (Exclusive to BetGlobal) by BGaming: This exclusive sequel slot combines the popular Megaways mechanic with an ancient Egyptian theme, offering up to 117,649 ways to win and high volatility with an RTP of 96.1%. I played around 25 spins and managed to active the Anubis Free Spins feature once, resulting in cascading wins that had me cash out with a small, but decent profit.
• Sweet Bonanza 1000 by Pragmatic Play: This colorful sequel slot features a unique “Pay Anywhere” mechanic on a 6×5 grid, offering high volatility and an RTP of 96.5%. It also has a Tumble feature, which can trigger a significant multiplier. My play session lasted for about 30 spins, but I had zero luck, ultimately cashing out with less than I started with.
• Book of Riches Deluxe Chapter 2 by Ruby Play: This slot invites you to explore ancient treasures with its 10 paylines, high volatility, and an RTP of 96.4%. Over my 40-spin session, I triggered the free spins feature once and landed several expanding symbols. Although I didn’t hit the jackpot, a series of medium-sized wins kept me engaged and I ended the session just slightly below my starting budget.

BetGlobal’s diverse slots collection ensures there’s something for everyone, making it an ideal platform for slot game fans.

Progressive Jackpots

If you’re after jackpot wins, BetGlobal offers a variety of progressive jackpot slots from the same reputable providers featured in their slot section. Here are a couple of standout options:

• Sisters of Oz Jackpots by Microgaming: This enchanting progressive jackpot slot features a magical Oz theme with four progressive jackpots: Mini, Minor, Major, and WowPot. The top WowPot jackpot can reach up to C$2 million!

• Frost Queen Jackpots by Yggdrasil: Set in a mystical ice kingdom, this progressive jackpot slot offers five different jackpot tiers: Sapphire, Emerald, Amber, Ruby, and Diamond. The Diamond jackpot can climb up to C$150,000. Players can unlock the Treasure Chest feature, giving them a chance to win one of the five jackpots, adding to the game’s excitement.

It’s worth noting that even with titles as popular as these, the selection is still quite limited, so if you’re an exclusive progressive jackpot player, I suggest you look at what’s available for yourself before committing to this platform. Otherwise, what’s available should cover the bases for most occasional players of this genre.

Fixed Jackpots

BetGlobal offers around 15 fixed jackpot games for those who enjoy chasing a jackpot, but prefer a lower game volatility than progressive options. These games are supported by the same top-tier providers as the slot section. Here are a couple of stand-out titles I tested:

• Miss Cherry Fruits Jackpot Party by BGaming: This lively fixed jackpot slot features a classic fruit theme with modern twists, offering multiple fixed jackpot amounts.
• Jackpot Raiders by Yggdrasil: This adventurous slot combines treasure hunting with fixed jackpots, offering five different fixed jackpots with varying amounts.
• Hold the Jackpot Cash Infinity series by Wazdan: This series of fixed jackpot slots includes titles such as 9 Coins and 20 Coins, each featuring the popular Hold the Jackpot mechanic combined with the Cash Infinity feature. You can enjoy multiple chances to win fixed jackpot amounts while benefiting from additional cash prizes awarded during the Cash Infinity bonus round.

Other options include Jackpot Builders Jackpot Raiders, Ozwin’s Jackpots and Dreamshock Jackpot X, this last one being a particularly interesting addition from Mascot Games, featuring a cyberpunk, futuristic theme and the potential of a 10,000x win.

The selection of fixed jackpot might not be as large as competing platforms, but it’s still decent enough if you’re looking to test the waters with this genre or enjoy occasional betting on this type of jackpot game.

Live Casino

BetGlobal houses approximately 50 live casino games from four providers: Pragmatic Play Live, Vivo Gaming, Lucky Streak and 101 Betgames. You can try your luck on a variety of classics such as:

• Live Roulette
• Live Blackjack
• Live Baccarat
• Live Video Poker
• Live Sic Bo
• Live Andar Bahar

I was particularly impressed with the extensive variants for Roulette and Blackjack, featuring different styles and themes, like Azure Roulette, The Club Blackjack and VIP Blackjack. Depending on your language preferences, you’ll also find a handful of different languages, including Live Roulette by a French-speaking host.

There are also seven live game shows, most powered by Pragmatic Play Live, including:

• Sweet Bonanza Candyland by Pragmatic Play Live: Sweet Bonanza Candyland transforms the popular slot into a vibrant live game show, featuring a giant spinning wheel and delightful candy-themed bonuses. I spectated a couple of rounds and saw a few players hitting the Sugar Bomb bonus round, which netted them some great winnings.
• Mega Wheel by Pragmatic Play Live: Mega Wheel offers a thrilling game show experience where players bet on segments of a giant wheel for a chance to win big multipliers. I found the game straightforward and enjoyable, with the interactive host keeping the excitement high. I wasn’t lucky enough to land on a high-multiplier segment – maybe next time!
• Boom City by Pragmatic Play Live: Boom City combines dice rolls with a game board, offering a unique blend of strategy and luck. I managed to activate the Boom or Bust feature during my session, and I ended up walking away with a small profit.

While I feel the game show section is too small to keep avid players of this genre entertained, the live casino section is diversified enough for most occasional players of the live casino genre.

Table Games

BetGlobal has a dedicated tab for table casino games, featuring around 70 options. Here are some notable titles:

• Blackjack: Titles include Premier Blackjack with Side Bets, Classic Blackjack, and Perfect Strategy Blackjack.
• Roulette: Options like European Roulette, European Roulette Platinum, 300 Carat European Roulette, and French Roulette.

There’s also a separate tab for video poker, with around 20 game options with several variants, such as:

• Joker Poker
• Jacks or Better
• American Poker
• Three Cards
• Caribbean Poker

While BetGlobal provides a comprehensive range of table games and video poker options, it could benefit from further diversifying its offerings. Until then, you’ll still find a decent selection of popular classics and their variants to enjoy.

Instant Win and Crash Games

BetGlobal doesn’t have a specific crash game section, but it does have a ‘Casual Game’ section, games, offering popular titles such as:

• Aviator by Spribe
• Big Bass Crash by Pragmatic Play
• Loot or Boot by One Touch
• Paper Lanterns Crash Game by Mascot Games

Aviator by Spribe remains a personal favorite thanks to its high 97% RTP. Yet after a couple of rounds, I do find the minimalistic graphics to become a bit dull, which is where Loot or Boot and Paper Lanterns, both themed crash games, can be a runner-up alternative during longer play sessions. Meanwhile, Big Bass Crash is the no-brainer choice if you’re a fan of the original Big Bass slot!

Other Casino Games

In addition to all the listed game genres, BetGlobal also houses various niche game genres, including:

• Scratchcards
• Bingo
• Dice games
• Lottery games

Sportsbook

BetGlobal is designed to appeal to sports bettors as much as casino players – and it shows. The site houses a comprehensive sportsbook featuring a broad range of sports with highly competitive odds. You can bet on hundreds of matches across both local and international events. Some of the sports available include:

• Soccer
• Tennis
• Basketball
• Ice Hockey
• Baseball
• MMA
• Horse Racing
• Motor Sports

The platform gives you various bets to choose from, including:

• Match Winner: Bet on who will win the match or game, including options for a win, loss, or draw.
• Both Teams to Score (BTTS): Bet on whether both teams will score during the match, a straightforward yes or no wager.
• First Goalscorer: Predict which player will score the first goal in the match, requiring detailed knowledge of the teams and players.
• Anytime Goalscorer: Bet on a player to score at any point during the match, offering flexibility if predicting the first scorer is challenging.
• In-Play Betting: Engage in live betting with real-time odds and markets, allowing you to place bets as the action unfolds.

Plus, BetGlobal provides a variety of e-sports betting options, including popular games like Dota 2, Starcraft 2, Counter-Strike, League of Legends, and Overwatch.

Whether you prefer traditional sports or e-sports, BetGlobal offers both on a responsive platform, making it a top choice for sports bettors who also enjoy casino games when they’re not following or betting on their favorite sports.

Virtual sports

BetGlobal offers a unique and exciting virtual sports betting experience available 24/7, perfect if you’re looking for something different from traditional sports betting markets. The platform features a wide variety of virtual sports, including:

• Virtual Soccer: Bet on domestic and international virtual matches with a range of markets, including match winner, correct score, total goals, and more.
• Virtual Tennis: Place bets on match winners, correct scores, and total points in virtual tennis matches.
• Virtual Horse Racing: Enjoy betting on virtual horse races, including flat and jumps, with options for each-way bets.
• Virtual Basketball: Bet on virtual basketball games with markets such as highest scoring quarter, winning margin, and over/under total points.
• Other Virtual Sports: Bet on virtual sports like greyhound racing, instant velodrome, Euroleague, trotting, and virtual golf.

With high-definition streams and realistic graphics, BetGlobal’s virtual sports provide an immersive experience similar to real-life sports betting. The virtual events start every few minutes, meaning that there’s always something to bet on.

Design and User Experience

BetGlobal Casino’s user experience is a mix of highs and lows. Here’s a detailed look at several key aspects of their platform:

• Visual design and theme: BetGlobal’s design and theme are as generic as they come. The platform sports a blue theme with no distinct visuals or characters. I’m all for a no-frills approach to design, but in BetGlobal’s case, I feel like there hasn’t been much effort put into the visual brand. This leaves me with the feeling that this platform doesn’t manage to differentiate itself well from the hundreds of other similar integrated casino and sportsbook sites out there.
• Navigation: The menus on this platform are laid out well, and it’s easy enough to navigate between casino, sportsbook, and key features such as the cashier and live chat. That said, the navigation experience can be improved. Clicking ‘back’ on a game takes you to the home page, not the casino page with other games in the genre you’re playing, and there were some other non-intuitive navigation choices, such as pop-out window screens when clicking on a couple of tabs.
• Loading speed: The loading speed is average. I found some of the pages to take a few seconds to load – which I suspect is due to the heavy use of graphics on the site. Games and features like the cashier take a few seconds to load, which I think can be improved. Otherwise, the games themselves run well and I experienced zero lag when playing.
• Customer support: BetGlobal has a 24/7 live chat service which is easy to access and use. I’ll take a closer look at this feature below!
• Account management: I was pleasantly surprised by the excellent account management features on this platform especially given it has a couple of misses in terms of the design and navigation. You can easily bookmark your favorite games, deposit, withdraw, view past transaction lists, manage your personal details and verification details and much more via a nifty drop-down menu.

Overall, BetGlobal offers a decent user experience with room for improvement. While navigation and loading speeds could use some work, the strong account management and customer support features help balance these drawbacks.

Mobile Apps and Game Experience

BetGlobal doesn’t have a specific casino app, but their site is easily accessible via any internet browser. The platform is designed to be fully responsive, providing a smooth gaming experience on any device. I tried it out on a MacBook and a Samsung smartphone and found that both browsing and gameplay were great overall. There’s one point of improvement though – since some of the pages are image-heavy, some pages can look a tad clunky on smaller screens.

Payment Methods at BetGlobal Casino

BetGlobal Casino provides the flexibility to play with both CAD and cryptocurrencies, supported through the following methods:

• Card: VISA, Mastercard
• Bank transfer: Interac
• E-wallets: Luxon Pay
• Cryptocurrencies: Bitcoin, Bitcoin Cash, Ethereum, Litecoin

It’s great to see a variety of payment options, although I would have liked to see a couple more popular e-wallet options like ecoPayz, MuchBetter, as well as iDebit for bank transfers. Then again, the available methods should cater to nearly all players, regardless of whether they prefer to bet with fiat or cryptocurrencies.

All methods are fee-free, so you’ll get 100% of the amount you deposit or withdraw in CAD. Third-party miner fees apply if you use cryptocurrency though.

How to Deposit

BetGlobal has a minimum of C$10 on all deposit methods, but keep in mind some offers come with a minimum of C$30 to claim. The good news is that the welcome offer comes with a super low C$10 minimum. Here’s what I did to complete my first deposit:

1. Logged in to my BetGlobal account.
2. Clicked on the blue Deposit button at the top of the page.
3. Selected my preferred payment method (I went with Interac).
4. Typed in my personal information (including name, email and phone number).
5. Entered the CAD amount (I went with the C$10 minimum).
6. Double-checked the details and confirmed.

The welcome offer is automatically applied, but you can choose to opt-out if preferred. As for the deposit itself, the funds appear in your account instantly so you can start playing right away.

How to Withdraw Your Money

When it’s time to cash out, follow the steps I took to complete my first withdrawal:

1. Logged into my BetGlobal account.
2. Clicked on the username and chose ‘Withdraw’ from the drop-down menu.
3. Selected the withdrawal method (you can only withdraw to an account you’ve previously used to deposit – I chose Interac e-transfer).
4. Entered the necessary transaction details, including the withdrawal amount (minimum of C$10 for Interac and a maximum of C$10,000 per seven days) and my personal information.
5. Reviewed and confirmed the transaction details.

The BetGlobal team take up to 72 hours to review and approve withdrawal requests, and once approved, the funds are sent to your account. Crypto and e-wallet withdrawal amounts take just a few minutes to hours, while bank transfers can take up to a couple of working days.

Security and Player Safety

Based on the details from BetGlobal Casino and my firsthand experience, I found the platform to be a secure and reliable option for Canadian players thanks to the following features:

• Licensing and regulation: BetGlobal is operated by R.Bostock Enterprises B.V. and holds License No. 1668/JAZ issued by Curaçao eGaming that checks out on the regulator’s site. This means BetGlobal complies with fair and secure gaming regulations.
• Security measures: The site uses SSL encryption to protect players’ personal and financial data. You can confirm the site’s security by looking for the locked padlock icon next to the website address in your browser. Remember – always use a secure internet connection when entering payment information to prevent unauthorized access by cybercriminals!
• Commitment to fair play: All games at BetGlobal are powered by reputable software developers and utilize random number generators, meaning each round has fair and unbiased game outcomes.
• 24/7 Customer Support: BetGlobal offers round-the-clock customer support via live chat, meaning that help is always available whenever you need it.

Overall, all signs point to the fact that BetGlobal is a legitimate, safe platform that follows Canadian gambling regulations.

Responsible Gaming

BetGlobal has a tab dedicated to responsible gaming, which details all the info on this topic. You’ll find some general information to look out for, as well as links and contacts to several organizations that provide support and help for players.

The platform also has several responsible gaming tools that can be put in place to manage your play, including:

• Reality check: A customizable feature that provides pop-up notifications about logged-in time and win/loss ratios.
• Session limit: Monitors session length and prompts a log-out notification after a specified time.
• Loss limits: Set maximum loss limits for a selected period.
• Deposit limits: Options to set deposit limits for daily, weekly, or monthly periods.
• Stake limits: Enables setting maximum stake limits for individual events or games.

You can also self-exclude from the site, either for a specific amount of time or permanently. All these tools and measures can be implemented by speaking with an agent via live chat – which is great, but I wish there was a more seamless way of activating these tools without needing to speak with anyone. As is though, BetGlobal gives players plenty of responsible gaming resources and tools.

Customer Support

BetGlobal Casino offers two ways of getting in touch: support email and 24/7 live chat. For any general queries, I recommend first browsing the thorough FAQ section of the site, which gives answers to some of the most common queries related to account management, betting and so on.

If you need to contact an agent, I suggest using the live chat option as the quickest way to get help or answer any queries. After signing up, browsing the site, and playing a few rounds, I decided to test the live chat service out for myself:

• I clicked on the live chat icon and was instantly put in the waiting queue to speak to a live agent. To my relief, there wasn’t an AI chatbot I had to spam-click my way through to get to a human agent – so far so good!
• After a few seconds, I was connected and I put forward a couple of questions on the (absent) VIP program, as well as a few clarifying questions on the welcome offer and cashback terms.
• The agent got back to me after a minute or so with tailored answers and site links to further information where applicable.

All in all, my experience with BetGlobal’s customer support was very positive, and I have no reason to think players with issues will be left high and dry. Whether you have a general query or a problem to solve, I highly recommend using the live chat as your first point of contact.