You can manage cookie usage through your browser settings. The help function in your preferred browser should provide you with the correct information. Some browsers provide helpful cookie guides:
- Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies
- Firefox: http://support.mozilla.org/en-US/kb/Cookies
- Internet Explorer: http://support.microsoft.com/kb/278835
- Safari 5 for Mac: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
- Opera: http://help.opera.com/Linux/10.50/en/cookies.html
Alternatively, http://www.allaboutcookies.org provides advice on how to do this, and further information on cookies and how to manage them.
In addition, Google Analytics provides its own opt-out options:
N.B. In the case of some mobile devices, it may be necessary to consult the device’s instruction manual to manage cookies effectively.
How we use Cookies
- The Site makes use of cookies and other technologies to assist in recording non-personal statistical information such as how much time is spent reading the content of a certain page, or which banner advertisements receive the most clicks by our users. Such technologies help us improve our Site, our marketing activities and your experience. Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site. By using or accessing the Site, you are consenting to the Site’s use of cookies as explained further in this Clause 6.
- Cookies are essentially text-only pieces of information that the Site transfers to your hard drive or other website browsing equipment for record-keeping purposes.
- While information collected through cookies gives us no personal data (therefore it does not collect matters such as your name and surname) it does allow us to serve adverts and other content, which, based on the information stored by the cookie, may be of interest to you. This can include articles, customised advertisements and targeted services. Cookies, therefore, are used to improve your online experience, as well as for analytics and for marketing, but specifically, we use Cookies on the Site for the purposes highlighted in the table at Clause 6(d) below.
- Where we hold personal data about you (such as where it is provided to us during account creation) we may combine information received from cookies to your account profile.
You can disable cookies in your browser at any time, however, this will reduce the value you can gain in terms of being useful and interesting content. It will also cancel any browser customisations you may have put in place. Removing cookies may also have the effect of removing your opt-out preferences from certain sites that use cookies to record opt-outs/unsubscribe preferences.
Cookie Classification
Classification | Description |
Strictly necessary cookies | These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Note. Blocking these cookies might prevent registration/authentication to the site and might make some content/functions unavailable. |
Performance cookies | These cookies collect information about how customers use a website, for instance, which pages customers go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. |
Functionality cookies | These cookies allow the website to remember choices you make such as your username, language or the region you are in and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages you can customise. They may also be used to provide services you have asked for such as watching videos or commenting on a blog. The information these cookies collect may be anonymised. |
Targeting/advertising cookies | These cookies record your visit, the pages you have visited, the games you have played, the financial transactions you have made, and your general behaviour on the Site. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of time you see an advertisement as well as help measure the effectiveness of the advertising campaign. We will use this information to make our Site and the advertising displayed or received by you more relevant to your interests. We may also share this information with third parties for this purpose who assist us in analytics. |
Cookies Behavior
- Session Cookies
Session cookies are created temporarily when a user visits the Site. Once the user leaves the Site/closes the browser, the session cookie is deleted.
- Persistent Cookies
A persistent cookie file remains on the user’s device and is re-activated when the user visits the Site that created that particular cookie. These cookies expire after a certain period (set in the file), or can be removed manually.
List of Cookies Used
| Cookie Name | Expiration Date | Third Party? | Reason for Use | Classification |
| __cfduid | 1 Year | YES | Used for security and threat detection purposes (https://www.cloudflare.com/cookie-policy/) | Functionality |
| _delighted_fst | 20 Years | YES | The first time the delighted banner was displayed with their user token (https://delighted.com) | Targeting/Advertising |
| _delighted_lrt | 20 Years | YES | The last time a user responded to a delighted questionnaire with their user token. (https://delighted.com) | Targeting/Advertising |
| _delighted_lst | 20 Years | YES | The time the delighted banner (for customer feedback) was last shown to the user (https://delighted.com) | Targeting/Advertising |
| _ga | 2 years | YES | Used to distinguish users (Google Analytics) | Performance |
| _gat | 1 Minute | YES | Used to throttle request rate (Google Analytics) | Performance |
| _gid | 1 Day | YES | Used to distinguish users (Google Analytics) | Performance |
| btag | NEVER | NO | affiliate referrer | Targeting |
| btag_data | 14 Days | NO | Affiliate tracking, set with arbitrary data sent to us in a query string parameter when a user visits the page from an affiliate. | Targeting/Advertising |
| BVImplmain_site | Never | YES | See cookie policy, the specific names and what they achieve is not listed however there is a general overview. http://www.bazaarvoice.com/privacy-policy/ Bazaar voice is used to provide reviews for various games on the SuperLenny site | Targeting/Advertising Cookies AND Functionality |
| clickID | 14 Days | NO | Affiliate tracking, set with arbitrary data sent to us in a query string parameter when a user visits the page from an affiliate. | Targeting/Advertising |
| firstTimeLoginVisit | Never | NO | Once the user logs in to the site this cookie is set to detect whether in the future we should show the user the sign up page or login page when they visit a page that requires authentication | Functionality |
| LaRunningChat | Never | YES | The status of the running chat (https://supports.ladesk.com) | Functionality |
| LaSID | Never | YES | Used to identify the session in the chat (https://supports.ladesk.com) | Functionality |
| LaUserDetails | Never | YES | Set the email and name that the user input when open a chat (https://supports.ladesk.com) | Functionality |
| LaVisitorId | 1 Month | YES | Used to identify the visitor (https://supports.ladesk.com) | Functionality |
| LaVisitorNew | 1 day | YES | Used to check if is a new visitor who opens the chat (https://supports.ladesk.com) | Functionality |
| sly-ckd | 365 Days | NO | Once the user has accepted and confirmed our use of cookies (via the cookie disclaimer) this is set in order to not re-show the cookie disclaimer | Functionality |
| sly-lng | Never | NO | Stores the users current language to keep the site in the language they selected. | Functionality |
| sly-pyld | 14 Days | NO | Same as above another parameter that can be set | Targeting/Advertising |
| sly-st-mins | 365 Days | NO | The amount of time the user (if in GB) has been on the site whilst logged in. Required for UK compliance. | Functionality (?) |
| sly-st-modals | 365 Days | NO | The amount of times we have displayed the session timer notification (if in GB) to the user so that we do not show the notification more times than neccessary. Required for UK compliance. | Functionality (?) |
| LastGames | 30 Years | NO | Stores the user last played games. | Functionality |
| __insp_identity | NEVER | YES | session cookie, deleted when visit is over (inspectlet.com) | Targeting/Advertising |
| __insp_nv | NEVER | YES | session cookie, deleted when visit is over (inspectlet.com) | Targeting/Advertising |
| __insp_ref | NEVER | YES | session cookie, deleted when visit is over (inspectlet.com) | Targeting/Advertising |
| __insp_scpt | NEVER | YES | session cookie, deleted when visit is over (inspectlet.com) | Targeting/Advertising |
| __insp_sid | NEVER | YES | session cookie, deleted when visit is over (inspectlet.com) | Targeting/Advertising |
| __insp_uid | NEVER | YES | long-term cookie that contains random ID assigned to visitor (inspectlet.com) | Targeting/Advertising |
| __insp_wid | NEVER | YES | session cookie, deleted when visit is over (inspectlet.com) | Targeting/Advertising |
| __lc.visitor_id.*_* | 1 Day | NO | Live Chat for customer support. | Persistent |
| __qca | 20 Years | NO | Media advertising, stores information about visitors surfing habits | Persistent |
| _gaexp | 90 Days | NO | Used to distinguish users | Persistent |
| _hjIncludedInSample | 1 Year | NO | This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. | Persistent |
| _uetsid | 1 Days | YES | Microsoft Bing Ads Universal Event Tracking | Targeting/Advertising |
| _vis_opt_exp_*_combi | 100 Days | NO | This cookie is generated when users reach a particular combination. This cookie ensures that users see the same variation that they saw on their previous visit to the page. | Persistent |
| _vis_opt_s | 100 Days | NO | This cookie detects if the user is new or returning to a particular test. | Persistent |
| _vis_opt_test_cookie | Session end | NO | This is a temporary session cookie generated to detect if the cookies are enabled on the user browser or not. | Session |
| _vwo_uuid | 100 Days | NO | This cookie generates a unique ID for every visitor and is used for the report segmentation feature in VWO. It also allows you to view data in a more refined manner. | Persistent |
| _vwo_uuid_v2 | 100 Days | NO | This cookie generates a unique ID for every visitor and is used for the report segmentation feature in VWO. It also allows you to view data in a more refined manner. | Persistent |
| ai_session | 1 Day | YES | Used to track application performance (https://docs.microsoft.com/en-us/azure/application-insights/) | Functionality |
| ai_user | 1 Year | YES | Used to track application performance (https://docs.microsoft.com/en-us/azure/application-insights/) | Functionality |
| ajs_user_d | 365 Days | NO | Username | Functionality |
| ARRAffinity | Never | KINDA | Used by Azure to keep state between node | Functionality |
| ASP.NET_SessionId | Until the user session expires | NO | Stores a unique identifier for your session. | Functionality |
| betspin_uid | 1 year | NO | Stores a uniq id per connection (This is not longer used) | Targeting/Advertising |
| bs_affiliateBtag | 14 days | NO | Used to store affiliate’s token | Targeting/Advertising |
| bs_affiliateData | 14 days | NO | Used to store affiliate’s info | Targeting/Advertising |
| bs_affiliatePayloadTag | 14 days | NO | Used to store affiliate’s payload | Targeting/Advertising |
| bs-language | Never | NO | Stores the user current language to keep the site in the language they selected | Functionality |
| btagTwo | 30 Years | NO | Affiliate tracking, set with arbitrary data sent to us in a query string parameter when a user visits the page from an affiliate. | Functionality |
| C | 30 Days | YES | adform.net tracking | Targeting/Advertising |
| caccept | 365 Days | NO | Once the user has accepted and confirmed our use of cookies (via the cookie disclaimer) this is set in order to not re-show the cookie disclaimer | Functionality |
| CM | 1 Day | YES | adform.net tracking | Targeting/Advertising |
| CM14 | 14 Days | YES | adform.net tracking | Targeting/Advertising |
| cookieDisclaimer | 20 Years (undefined) | NO | Stores information whether customer agreed with the cookie policy | Persistent |
| CT1013032 | NEVER | YES | adform.net tracking | Targeting/Advertising |
| currentLanguage | 30 Years | NO | Stores the user default language. | Functionality |
| DSID | 13 Days | YES | double click.nt tracking | Targeting/Advertising |
| FavGames | 30 Years | NO | Stores the user favorite games | Functionality |
| geoip_country | Never | NO | Stores the country code where the user is connected | Functionality |
| IDE | 365 Days | YES | double click.nt tracking | Targeting/Advertising |
| io | Session end | YES | Socket.io session id, used for updating the UI in real-time | Session |
| kbo_au | 365 Days | NO | The number of times we have displayed the session timer notification (if in GB) to the user so that we do not show the notification more times than necessary. Required for UK compliance. | Functionality |
| kbo_cp | 14 Days | NO | User has agreed to the cookie policy | Functionality |
| kbo_ll | 365 Days | NO | The amount of time the user (if in GB) has been on the site whilst logged in. Required for UK compliance. | Functionality |
| kbo_rtng | Never | NO | Once the user logs in to the site this cookie is set to detect whether in the future we should show the user the signup page or login page when they visit a page that requires authentication | Functionality |
| kbo-lng | Never | NO | Stores the user’s current language to keep the site in the language they selected. | Functionality |
| kbo-sid | 365 Days | NO | Session ID | Functionality |
| lc_window_state.* | Session end | NO | Live Chat for customer support. Chat window configuration user preference. | Session |
| m_sid-betspin | Never | NO | Stores the session id for the current user to allow them to stay logged in between visits | Functionality |
| MuteVideo | 365 Days | NO | Stores the user video mute setting. | Functionality |
| PHPSESSID | Session end | NO | Rizk site current session id | Session |
| ReferenceCherryTwo | 30 Years | NO | Affiliate tracking, set with arbitrary data sent to us in a query string parameter when a user visits the page from an affiliate. | Functionality |
| Referer | 30 Days | NO | Used to store information about landing page or last website visited before coming to our landing page | Persistent |
| referrer | NEVER | NO | Functionality | url referrer |
| rizk_logged_in | Session end | NO | Rizk. Stores information if the customer is currently logged in. | Session |
| RizkCustomer | 100 Years | NO | Stores if the customer has registered to Rizk | Session |
| RizkLocale | Session end | NO | Stores user locale information for default content language selection | Persistent |
| rn_sid-kaboo | Never | NO | Stores the session id for the current user to allow them to stay logged in between visits. | Strictly Necessary |
| rn_sid-superlenny | Never | NO | Stores the session id for the current user to allow them to stay logged in between visits. | Strictly Necessary |
| rn_sid-superlenny | Never | NO | Stores the session id for the current user to allow them to stay logged in between visits. | Strictly Necessary |
| scwWelcome | 31 Days | NO | Stores the default user product. | Functionality |
| ShowGamesBar | 365 Days | NO | Stores the user setting to show games bar on the footer | Functionality |
| srv_id | Session end | NO | Server load balancing. Redirecting user session to one of the servers in a cluster. | Session |
| tbs_affiliateClickId | 14 days | NO | Used to store affiliate’s click id | Targeting/Advertising |
| token | YES | adform.net tracking | Targeting/Advertising | |
| webserver | Never | NO | Stores the ID of the node where the data is served | Functionality |
