Refuel Casino

Refuel Casino Review

Launched in 2020, and featuring thousands of fun and exciting games, each developed by some of the most reputable providers in the business, Refuel is worth any payer’s attention. The user experience offered by Refuel is very good. With this online platform, you will gain access to a number of unique casino bonuses, as well as a quick and easy sign-up process. Below, I will be discussing all of the key factors to consider before signing up with Refuel Casino, including which games they provide, a few pros and cons, and how I rate them overall.

What Is the Welcome Bonus at Refuel Casino?

At Refuel Casino, you are given an impressive welcome bonus as soon as you create an account on their platform.

After completing the registration process, you will receive a 10% cashback bonus on a weekly basis. On top of this, you are given up to 1,000 free spins to use on some of the website’s most popular slot machines.

It is worth noting that the number of free spins that you are given depends on how much money you initially deposit. But surprisingly this bonus comes with no wagering requirements, which is extremely rare. In other words, you only need to place a single wager before you are able to withdraw your money.

As far as welcome casino bonuses go, this is a pretty impressive reward. However, it is worth noting that the additional promotions and bonuses on offer do not quite meet the same standard.

Other Offers and Promotions

Essentially, Refuel decided to do something unique to reward their players. Instead of offering weekly rewards and promotions (like most other casinos), they opted to provide players with a 10% casino cashback option on every loss.

In other words, every time a player loses money on a game, they will receive 10% of the amount lost back. While they will still lose money overall, this softens the blow slightly.

That said, bonuses and promotions often make the whole playing experience that much more fun. With Refuel, there is only one promotion on offer at all times (without any free spins or other popular bonuses available).

VIP and Loyalty Program

There doesn’t seem to be any designated loyalty or VIP program at Refuel. On top of this, there are no bonuses or rewards on offer to constant, loyal players. This is a significant drawback, as most other casinos include special promotions in order to keep players coming back. At Refuel, the same 10% cashback offer is available to all players, no matter how many times you return to the website.

What Games Can I Play at Refuel Casino?

At Refuel, you will gain access to over 3,000 unique and fun games. This includes some of the most popular options, such as slots and table games, as well as live dealer games and more.

While their game selection might not be as large as some of the other online casino platforms, you can rest assured knowing that their games are both reliable and well-established, as they are provided by some of the most reputable developers in the industry.

Slots

Slots are by far the most popular type of casino game out there. With Refuel, you will gain access to some of the most popular slot machines, as well as new and exciting up-and-coming games.

They have more than 2,000 casino slots on offer, each from the best and biggest game developers, including NetEnt, Evolution Gaming, Microgaming, and more. The slot game selection at Refuel is by far their biggest and most impressive range.

Some of the most popular and most played slots at Refuel are Book of Dead, Invaders Megaways, Temple Tumble, Deadwood, and Money Train 2. However, Refuel also adds new slots to their lineup on a daily basis, meaning that you should never get bored with their game selection.

Live Casino

Live casino games are becoming much more popular on online casino platforms. This is due to the fact that they provide players with the excitement and pressure of real-life gambling while still maintaining the convenience that comes with online gambling.

At Refuel, you can play with real life dealers 24/7. With high-definition video and enhanced audio, it will feel as though you are actually mid-game in a real-life casino. You also have access to a live chat feature, which allows you to interact with other players throughout your game.

They offer live versions of most of the casino classics, including baccarat, roulette, and blackjack (obviously, poker is missing from this lineup as well). To be more specific, you can choose from Lightning Roulette, Multi-hand Blackjack, Lightning Blackjack, Lightning Dice, and more. There are also a number of fun sport-themed games on offer, such as Football Studio. Additionally, you can play several exciting new games, such as Crazy Time, Monopoly Live, Lighting Dice, and Sic Bo.

Table Games

Table games are another casino favorite. At Refuel, you can play all of the classic table games, such as blackjack, roulette and baccarat. However, poker is missing from their lineup, which I found strange considering that it is usually one of the most popular table games.

Additionally, you can play variations of each of these table games. For example, you can choose from American, European and French Roulette, giving you plenty of variety.

Progressive Jackpots

There is no mention of any progressive jackpot games on the Refuel Casino website. This is a shame, as these games tend to be extremely popular. Additionally, there is no mention of progressive jackpots being added to their gaming lineup.

If you enjoy progressive jackpot games, Refuel is not the online casino for you.

Beginner Games

If you are new to the world of gambling, Refuel has plenty of fun, low-stake games on offer. Essentially, these games give new players a chance to get the feel for how casino games work before investing large sums of their own cash. In other words, beginner games are low-risk games that will not lead to big losses.

Considering their roster of beginner games, as well as their generous 10% cashback offer on all losses, Refuel is very accommodating towards new players. If you choose to play one of these beginner games, you can rest assured knowing that the amount of money that you stand to lose will be minimal.

Design and User Experience

Overall, the user experience at Refuel Casino is very good. Players have access to a wide variety of games and an easy-to-navigate platform. The signup process is also incredibly easy. You can rest assured knowing that if you encounter any issues during your playing experience, you have access to a responsible and helpful customer support team.

However, note that only a few payment solutions are available, which is a problem if you do not bank with the four providers mentioned above.

Mobile Apps and Game Experience

Refuel is a mobile-friendly platform. While they do not have their own designated casino mobile app, the platform is suited for mobile use. You will have access to the exact same features when playing on your phone as you do when playing on a desktop.

With that being said, you will need a secure internet connection in order to play online, especially seeing as though you will be making multiple money transfers.

Payment Methods at Refuel Casino

When it comes to any casino, the ease at which a player can deposit and withdraw money is very important. If it is a mission to withdraw your winnings, it subtracts from the fun and excitement that should come with gambling.

At Refuel Casino, the deposit and withdrawal process is relatively straightforward. However, there are limited payment solutions on offer. Unlike many online casinos, you will only be able to make use of 4 platforms in order to make a payment – Mastercard, Trustly, Zimplar, and Visa. There are no crypto options available.

How to Deposit

I recently deposited funds to write a full review, and you can follow these same steps if you want to do the same:

1. First, I logged into my account and clicked the ‘Deposit’ button.
2. I chose Mastercard as my payment method.
3. I entered C$50 for the deposit amount.
4. After verifying all my details, I confirmed the transaction, and the funds were credited to my account in about one hour.

The deposit processing time will depend on which banking solution you have used to make the deposit. Generally, bank transfers take the longest. You could wait anywhere from a few minutes to half an hour, depending on the bank in question. This is because the transfer of funds needs to be approved beforehand.

If the funds do not appear in your account after a few minutes, make sure that the transaction was actually approved. If it was and the funds still do not appear, you should then contact the Refuel customer support team.

How to Withdraw Your Money

Once I had finished playing, I decided to withdraw my winnings. You can do it the same way:

1. I logged in, then clicked on the user icon to access my profile.
2. From there, I navigated to the Cashier section and selected ‘Withdraw.’
3. I entered the amount I wanted to withdraw and filled in the details using Mastercard.
4. Once I confirmed, I waited for around three days before the funds were transferred to my account.

What is the Minimum Withdrawal at Refuel?

Like the minimum deposit, the minimum withdrawal amount at Refuel is also $15 (or 10 euros). This means that you will not be able to draw less than $15 from your account at one time.

Customer Support

The customer support of Refuel Casino is one of the platform’s best features. They include a very helpful 24/7 chatbot, which can be used to answer any simple questions.

However, if you have a more pressing issue, you can also get in touch with their designated customer support team. On top of this, you will find a detailed FAQ section on their website, which includes solutions to a variety of common issues.

Finally, there is a customer support email available on the website. If you have any payment issues, I recommend contacting the support team via email.