Zen Casino

Zen Casino Review

What Is the Welcome Bonus at Zen Casino?

When it comes to bonuses, Zen Casino does it right. New players can take advantage of a 100% deposit match up to C$200 and 100 free spins. But the fun doesn’t end there! Make a second deposit and you’ll be rewarded with a 50% deposit match and 100 more free spins. Make a third and fourth deposit at Zen and you’ll be credited with a C$200 and C$500 bonus, respectively.

In addition to the welcome bonus, there are several other bonuses available at Zen. In fact, there are more bonuses here than almost any other online casino I’ve reviewed. Some are provided by specific game providers, others are courtesy of Zen. Let’s take a look!

Other Offers and Promotions

Zen Crypto Bonus

Crypto is the present and future of online gaming. Zen recognizes this and offers an enticing 100% deposit bonus of up to C$500 and 100 free spins on Age of Asgard!

Weekend Adventure Bonus

Friday through Saturday, players can take advantage of the Weekend Adventure bonus and cash in on 80 free spins and an 80% deposit match!

200th Deposit

If you’ve been loyal for this long, you deserve to get rewarded. On your 200th deposit, Zen will provide you with an 80% deposit match bonus of up to C$300. You’ll also receive 30 free spins.

Provider Bonuses

Zen has also partnered up with several of the top game providers in the industry to give players a range of provider-specific bonuses that are good for select games. Here’s a look at just a few of the provider bonuses offered at Zen:

• Blue Print Bonus – 50% deposit bonus for all games created by Blue Print Gaming.
• Evo Play Bonus – 20 Free spins + 30% Bonus
• Bet Soft Bonus – 70% Bonus

The types of bonuses you may receive vary depending on the day, so be sure to check the Zen bonus page to keep up to date!

VIP and Loyalty Program

Zen has a solid VIP Program with 8 different levels for you to strive for. Here’s a look at what Zen says each level has to offer:

Level 1 (automatically qualify with the creation of an account):

• Exclusive vip member bonuses and promotions
• Withdrawals reviewed, approved or denied within 6 hours
• Cashback 10% from loss over C$500
• Wager-required free rounds with different bet level
• No-wagering free rounds with different bet level

Level 2 (€10,000 bet turnover):

• Exclusive vip member bonuses and promotions
• Withdrawals reviewed, approved or denied within 5 hours
• Cashback 10% from loss over C$500
• Wager-required free rounds with different bet level
• No-wagering free rounds with different bet level

Level 3 (€15,000 bet turnover):

• Exclusive vip member bonuses and promotions
• Withdrawals reviewed, approved or denied within 5 hours
• Cashback 10% from loss over C$500
• Wager-required free rounds with different bet level
• No-wagering free rounds with different bet level

Level 4 (€20,000 bet turnover):

• Exclusive vip member bonuses and promotions for
• Withdrawals reviewed, approved or denied within 4 hours
• Cashback 10% from loss over C$500
• Wager-required free rounds with different bet level
• No-wagering free rounds with different bet level

Level 5 (€25,000 bet turnover):

• Exclusive vip member bonuses and promotions for 5 level
• Withdrawals reviewed, approved or denied within 4 hours
• Cashback 10% from loss over C$500
• Wager-required free rounds with different bet level
• No-wagering free rounds with different bet level

Level 6 (€50,000 bet turnover):

• Exclusive vip member bonuses and promotions for 6 level
• Withdrawals reviewed, approved or denied within 3 hours
• Cashback 10% from loss over C$500
• Wager-required free rounds with different bet levels
• No-wagering free rounds with different bet levels

Level 7 (€70,000 bet turnover):

• Exclusive vip member bonuses and promotions for 7 level
• Withdrawals reviewed, approved or denied within 2 hours
• Status lost if player is not active for 1 month
• Cashback 10% from loss over C$500
• Wager-required free rounds with different bet levels
• No-wagering free rounds with different bet levels

Level 8 (€100,000 bet turnover):

• Exclusive vip member bonuses and promotions for 8 level
• Withdrawals reviewed, approved or denied within 1 hour
• Status lost if player is not active for 2 month
• Cashback 10% from loss over C$500
• Wager-required free rounds with different bet levels
• No-wagering free rounds with different bet levels

What Games Can I Play at Zen Casino?

There are more than 4,000 games available for players to choose from at Zen Casino including live games, table games, jackpot games, and all your favourite slots.

Slots

Zen Casino hosts thousands of slots to choose from with various themes, game styles, and volatility. I played Money Train 3 to try its intense, Wild West heist theme. With an RTP of 96.1% and a max win of 100,000 times my stake, the game kept me on the edge of my seat. And, I even managed to score a few wins.

Progressive Jackpots

Zen devotes an entire category of its website to Jackpot games. Here you can choose from more than 160 of the best Jackpot games, including:

• 100 Cats
• Joker Reels
• 3 Charms Crush
• Age of Troy
• Aloha Fortune
• Book of Magic
• Chinese Tigers
• Dragon Hot
• Fruitbat Crazy
• Gunslinger
• Game of Luck
• Lucky Lady
• Dozens more!

Live Casino

Yes, Zen has a live game library with just over 40 titles. Some of the most popular live games here include:

• Blackjack
• Roulette
• Baccarat
• Prime Time Auto
• Kilic
• Over Under
• Tombala

Table Games

Although Zen doesn’t have the largest selection of table games, they have all the basics covered. Here you’ll be able to find Blackjack, Roulette, Baccarat, and a few other staples that you would expect from an online casino.

Design and User experience

Overall, Zen Casino provides a satisfactory user experience. The layout of the site is visually appealing with a clean, minimalistic design with plenty of white space. There are no unnecessary ads or promotions crowding the margins.

When it comes to gameplay, all the games I tested were top quality. They loaded within seconds (actually milliseconds) and I didn’t experience any glitches for as long as I played each game.

However, if I had to pick one thing to criticize about Zen’s user experience, it would be the menu structure. Zen adopts a very minimalistic-style menu which makes it hard to filter games into categories at times without doing a little digging. Of course, this is a small price to pay for the overall game quality and service I found at Zen.

Payment Methods at Zen Casino

Zen Casino offers numerous payment options for its players. Whether you prefer traditional methods like Interac, Visa, or MasterCard, or more modern options like crypto, they’ve got you covered. Here’s a list of the full range of payment providers accepted by Zen:

• Skrill
• Neteller
• Sofort
• Visa
• MasterCard
• Bank Transfer
• Lite coin
• Bitcoin
• Interac
• Astropay
• Perfect Money
• Maestro

How To Deposit

The deposit process at Zen is fairly straightforward and takes only a few simple steps:

• I created a free account at Zen.
• I clicked the “Add Funds” button in the top right of my screen.
• I selected a deposit bonus.
• I chose to make an Interac payment.
• I entered C$100 as the deposit amount.
• I clicked “Make a Payment.”

The funds were immediately added to my account.

How To Your Withdraw Money

Withdrawals are just as easy as deposits at Zen. Here’s what I needed to do:

• I signed in to my account.
• I clicked the “Withdraw” button from the top right of my screen.
• I chose Interac again.
• I entered C$60 as the withdrawal amount.
• I clicked “Make a Withdrawal.”
• I waited for my money to be transferred to my account!

It took a bit shorter than 24 hours for the money to successfully transfer.

Bank transfers at Zen typically take about 1-3 days to process. Other providers like Skrill and Neteller usually take 24 hours or less. Crypto is faster still with withdrawals being processed in just a few hours.

According to a Zen customer support agent, the withdrawal limits are as follows:

• C$2,000 – Day (depending on the provider you use)
• C$5,000 – Week
• C$10,000 – Month

Customer Support

There are two main options for customer support at Zen Casino. There’s a live chat feature and an FAQ page. The FAQ page contains answers to about twenty of the most common questions asked by Zen players. These questions cover topics ranging from account registration to deposits and withdrawals to gameplay queries. Although the FAQ page is helpful for general questions, I would recommend the live chat feature at Zen.

I personally tested it and was pleased to be connected with a support agent in less than a minute. The agent was very helpful and responded to our queries in clear English. I asked them two questions that were answered immediately. In total, I only had to spend about five minutes on the live chat.